Seatfrog gives you access to last minute upgrades; if you need to make any changes to your trip contact your travel provider directly.
Can I change my seat?
As Seatfrog auctions are last-minute unfortunately you cannot change your assigned seat.
However, if you are able to find an unreserved seat that is not occupied, you are welcome to relocate. We just ask that you let the train manager know you have moved, so your original allocated seat can be made available to other passengers.
Please note: Travellers who require assistance should contact the LNER Journey Care team and check availability for their journey prior to participation in a Seatfrog upgrade auction. For more information around accessibility & passenger assistance, please click here.