There are two ways you can purchase an eligible ticket for Seatfrog upgrades:
- Book directly through the Virgin Trains East Coast website or app.
- Book through a supported third party website.
You will also need to ensure:
- You must be over 18 years of age.
- Book a service operated by Virgin Trains on the East Coast.
- Book for travel on a weekday.
- You will need to book at least 24-hours prior to departure.
- When choosing your ticket, select 'Standard Advance Ticket'.
If you booked direct with Virgin Trains East Coast, you will need to wait for 24-hours for your booking details to reach us, so that we can see it in the Seatfrog app.