There are a few steps to purchasing an eligible ticket:
- You must be over 18 years of age.
- You will need to book at least 24-hours prior to departure.
- Book direct on virgintrainseastcoast.com and select a service operated by Virgin Trains on the East Coast.
- When choosing your ticket, please select 'Fixed Tickets' and choose a 'Standard Advance ticket'.
- Wait for 24-hours for your booking details to reach us, so that we can see it in the Seatfrog app.
- Enter your 8 or 10-character booking reference and departure date in the Seatfrog app to add your trip. If you’re unsure where to find it, please read our article on where do I find my booking reference.
- Go to the ‘Trips’ tab in the Seatfrog app to view your trip details and place a bid.