Seatfrog accepts 5 and 10-character booking references for tickets booked via Avanti West Coast on Avanti West Coast services.
If you've booked a flexible ticket such as Off-Peak or Anytime, without a reservation, you may need to add this trip to your account using our Train Search tool.
You can find your 5 or 10 character booking reference either:
- In your confirmation email sent by Avanti West Coast. For more information please see this article: Where do I find my booking reference on my booking confirmation email?
- On the bottom left edge of your orange ticket when collected from a ticket machine.