Seatfrog accepts booking reference numbers from trips booked directly with one of our rail partners. To add the trip you'll need to have booked a Standard Advance ticket, online, at least 24 hours ago.
The location of your booking reference may differ depending on the rail partner you are travelling with and the way you bought your ticket.
London North Eastern Railway (LNER)
If you're having problems adding a trip with your booking reference number, try using our new Train Search tool. This will allow you to add a trip regardless of how you booked, the ticket type, or when you booked.
Should you experience any issues using Train Search or finding your booking reference, send us an email at firstname.lastname@example.org.