We currently support:
- Standard Advance, Standard Off-Peak, Standard Super Off Peak, Standard Anytime and Season Ticket bookings, on selected routes and services.
How do I buy an eligible ticket?
There are two ways you can purchase an eligible ticket for Seatfrog upgrades:
- You must be over 18 years of age or over to participate in bidding
- Book a service operated by GWR
- When choosing your ticket, select eligible ticket type
If you booked direct with GWR, you will need to wait for 24 hours for your booking details to reach us, so that we can see it in the Seatfrog app.
Please note: Travellers who require assistance should contact GWR Assisted Travel team and check availability for their journey prior to participation in a Seatfrog upgrade auction. For more information around accessibility & passenger assistance, please click here.