Seatfrog offers upgrades with Caledonian Sleeper exclusively through the Seatfrog app. As long as you are eligible (check your eligibility here), you can add your trip to the Seatfrog app and upgrade from a Classic Room to a Club.
Upgrades can be bought directly from the app using Upgrade Now or you can place a bid, with the upgrade being issued to the highest bidder.
When can I add my trip?
You will be able to add your trip to Seatfrog 14 days before departure. Our app can take up to 24 hours to update, so if you recently booked please try again the next day if you're unable to find your booking.
Use your booking reference
Once you have your booking reference (Where do I find my booking reference on my booking confirmation email?), simply type or copy and paste this into our booking reference field.
You won't be able to use the train search tool to add a Caledonian Sleeper trip.
When does the auction start and end?
The auction will start 7 days before departure and end 3 days before departure, giving Caledonian Sleeper time to prepare for your arrival.
How do I upgrade both passengers?
When you enter your booking reference, the app will pull in the number of passengers from your original booking. You'll be bidding on 1 room upgrade, which is valid for both travellers - we'll send out upgrade barcodes for both passengers when you win.