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Seatfrog Help Centre
Train Swap
After Purchasing a Swap
What do I show the train guard?
Articles in this section
Can I swap and upgrade my train with Seatfrog?
How do I pass through the barrier?
Does my new train have a seat reservation?
What do I show the train guard?
Why do I need to keep my original ticket?
Can I still travel on my original ticket - if so, how can I claim a refund?
What if my train is delayed?
What if my train gets cancelled?
What if I no longer travel?
You will need to show your original ticket
and
your Seatfrog Train Swap barcode.