We're really sorry to hear that you're having trouble adding a payment card. It can be quite annoying, we know. But worry not, we're here to lend a hand!
It seems like a few folks have come across a pesky issue where their card details just won't stay in the app. Our team is on the case, though, and they're working hard to sort it out as quickly as a cuppa disappears on a Monday morning.
In the meantime, we've got a couple of tips for you. First off, make sure you've updated your app and operating system to the latest versions. Trust us, it can work wonders! Once you've done that, be sure to opt into the snazzy new version of Seatfrog. It's not just a pretty face, it's packed with improvements and fixes to make your experience smoother than a well-buttered crumpet.
Now, if you're still having trouble adding your card through the app, don't panic. We've got your back! Just hop on over to our website at https://account.seatfrog.com, and you can securely add your payment card there. Once you've done that, give the app a little nudge by refreshing it, and voila! Your card should be sitting pretty.
We're determined to make your Seatfrog journey as delightful as a spot of afternoon tea, so if you need any further assistance, please don't hesitate to give us a shout. We're here to help!