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LNER

  • Which LNER routes are eligible for upgrades?
  • Which ticket types are eligible for a Seatfrog upgrade with LNER?
  • Where do I find my booking reference on my booking confirmation email?
  • Where do I find my booking reference on my ticket?
  • How to find your booking reference in the LNER App
  • I can't find my booking confirmation email!
  • What is included in my First Class upgrade?
  • What happens if my trip is delayed or cancelled?
  • Accessibility & passenger assistance
  • Need more help?
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