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  2. Auctions
  3. After the Auction

After the Auction

  • Can I get a refund?
  • How come I missed out on the auction but I can still upgrade?
  • Can I transfer my upgrade to another train?
  • What if my train carriage has been removed?
  • Delay Repay: my train was delayed, can I get a refund on my upgrade?
  • How do I claim my upgrade?
  • Can I change or cancel my bid?
  • Where can I find my receipt?
  • Problems with payments and refunds
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