Submit a request – Seatfrog Help Centre

Please choose your issue below

Your email address

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

User ID

unique account ID found in the app at the bottom of Account page

Reason: Refund Request

Refund reason

Transaction Reference: UPGRADE-

Enter the 8 numbers from your upgrade transaction reference. You'll find this in your booking confirmation email and expense receipt.

Registered email address

Email address as shown in the Seatfrog app

Registered User Name

User name as shown in the Seatfrog App

Attachments

Add file or drop files here