If your Secret Fare train is more than 15 minutes late, you can usually claim compensation with Delay Repay. Just head over to the operator website and follow the simple steps to claim:
Train Ticket: train cancelled and couldn't travel? Find out about refunds here
Upgrades: Train cancelled and couldn't use the upgrade? Apply for a refund here
If your Secret Fare train is more than 15 minutes late, you can usually claim compensation with Delay Repay. Just head over to the operator website and follow the simple steps to claim: