Self-service ticket machines
You can collect your tickets from any National Rail station that has self-service ticket machines. Remember to take your ticket collection code and a payment card when collecting the tickets.
There's no fee to collect your tickets and you don't need to wait till you arrive at your departure station if another is closer. Tickets can be collected at any time, 15 mins after booking, but you’ll need to make sure you have them with you before you board the train.
Remember, that you can’t travel without a valid ticket and you aren’t permitted to do so using your reference number or email confirmation. You may be charged a penalty fare if you choose to travel without a valid ticket.