Seatfrog gives you access to last minute upgrades; if you need to make any changes to your trip contact your travel provider directly.
Seatfrog upgrades are only valid on the specified journey. Bid's placed in a live auction can not be removed even if your plans change. If you wish to travel on a different train please check the app to see if upgrades are available and make a new bid.
Can I change my seat?
As Seatfrog auctions are last-minute unfortunately you cannot change your assigned seat.
However, if you are able to find an unreserved seat that is not occupied, you are welcome to relocate. We just ask that you let the train manager know you have moved, so your original allocated seat can be made available to other passengers.
Please note: Passengers who require access assistance should check availability for their journey prior to participation in an auction. You can find the details of your journey care team, by selecting Accessibility & passenger assistance from our partners page, here.