If you have pre-ordered food for your existing trip, please contact the rail company directly to check if your order can be updated prior to purchasing a Train Swap. Usually, food orders need to be placed at least 2 days in advance.
Train Ticket: train cancelled and couldn't travel? Find out about refunds here
Upgrades: Train cancelled and couldn't use the upgrade? Apply for a refund here
If you have pre-ordered food for your existing trip, please contact the rail company directly to check if your order can be updated prior to purchasing a Train Swap. Usually, food orders need to be placed at least 2 days in advance.