If you have a special assistance request, please ensure there is enough time to contact your Train Operating Company and update your assistance request.
Articles in this section
- What is Train Swap?
- How does it work?
- Is my trip eligible?
- When can I swap?
- If I swap my First Class ticket, will I still get access to the lounge?
- I’m travelling in a group
- I require special assistance
- How do I know if a service has Seatfrog swaps available?
- Who is eligible for a swap?
- What if I pre-ordered food on my original service?