Bookings
We support Standard Advance and First Class Advance tickets purchased through our partner websites, the Seatfrog app, and other third-party sites such as Trainline.
Type of ticket
Currently, only Advance ticket types can be swapped.
Same-day travel
You can only swap trains for the same day of travel as your original ticket.
Same Class
Train swaps are like for like. Your new seat will be in the same class as your existing booking.
Routes
You can only swap to the same origin and destinations named on your original booking.