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  2. Train Swap

Train Swap

About Train Swap

  • Can I use Train Swap if I purchased Split Tickets?
  • Northern: Which routes are covered?
  • What is Train Swap?
  • How does it work?
  • Is my trip eligible?
  • When can I swap?
See all 12 articles

After Purchasing a Swap

  • Can I swap and upgrade my train with Seatfrog?
  • How do I pass through the barrier?
  • Does my new train have a seat reservation? 
  • What do I show the train guard?
  • Why do I need to keep my original ticket? 
  • Can I still travel on my original ticket - if so, how can I claim a refund?
See all 9 articles
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