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Does my new train have a seat reservation?

Can I swap and upgrade my train with Seatfrog?
How do I pass through the barrier?
Does my new train have a seat reservation?
What do I show the train guard?
Why do I need to keep my original ticket?
Can I still travel on my original ticket - if so, how can I claim a refund?
What if my train is delayed?
What if my train gets cancelled?
What if I no longer travel?

All seats swapped on Seatfrog will have a reserved seat. Once the swap is purchased we’ll give you the new reservation details along with your new QR code.

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