If your original train is delayed you cannot claim any compensation for this.
If your new train is delayed, then you can claim compensation through the operator’s Delay & Repay scheme.
Train Ticket: train cancelled and couldn't travel? Find out about refunds here
Upgrades: Train cancelled and couldn't use the upgrade? Apply for a refund here
If your original train is delayed you cannot claim any compensation for this.
If your new train is delayed, then you can claim compensation through the operator’s Delay & Repay scheme.