If your original train is delayed you cannot claim any compensation for this.
If your new train is delayed, then you can claim compensation through the operator’s Delay & Repay scheme.
- For LNER services, please click here.
Avanti Strikes: If this affects your journey please see here for more info
Upgrade: Train cancelled and couldn't use your upgrade? Apply here for a refund.
If your original train is delayed you cannot claim any compensation for this.
If your new train is delayed, then you can claim compensation through the operator’s Delay & Repay scheme.