Product: Rail Tickets, Superfare, Secret Fare, Upgrades
Applies to: Products purchased through Seatfrog
Can I change the origin or destination of my booking?
No, you cannot change the origin or destination of your booking once it has been confirmed.
This means you cannot:
Swap departure and arrival stations
Reverse your journey (e.g. London → Manchester instead of Manchester → London)
Edit the route after booking
This applies to all Seatfrog products, including:
Superfare
Secret Fare
Rail Tickets
Seatfrog Upgrades
If you have booked the wrong route, you will need to make a new booking with the correct journey details.
Refund eligibility depends on the product type.