Train Ticket: train cancelled and couldn't travel? Find out about refunds here

Upgrades: Train cancelled and couldn't use the upgrade? Apply for a refund here

Logo Logo Help Centre
Contact Us
  1. Seatfrog Help Centre
  2. Train Swap
  3. About Train Swap

About Train Swap

  • Can I use Train Swap if I purchased Split Tickets?
  • Northern: Which routes are covered?
  • What is Train Swap?
  • How does it work?
  • Is my trip eligible?
  • When can I swap?
  • If I swap my First Class ticket, will I still get access to the lounge?
  • I’m travelling in a group
  • I require special assistance
  • How do I know if a service has Seatfrog swaps available?
  • What if I pre-ordered food on my original service?
  • What if I need a bike reservation?
  • © 2025 Seatfrog. All Rights Reserved
  • Privacy | Terms
Seatfrog.com
English (GB) Italiano