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  2. Rail Tickets
  3. Ticket refunds and changes

Cancel A Change Request

Articles in this section

  • Cancel A Refund Request
  • Cancel A Change Request
  • Refund: Affected by Rail Strike
  • My train was cancelled, can I claim a refund?
  • My train was delayed, can I get a refund?
  • Amend journey or request refund to your Rail Ticket

If you've requested a change to your rail tickets the booking will be locked until either the change is made or you cancel the change request. Tickets are still available as a PDF from your original booking confirmation.

To cancel the request and unlock your tickets access the booking in the app and tap on the "Cancel change or amend journey" option. 

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To cancel the change request press the "Cancel Change Request" Button. 

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