I've noticed some transactions that aren't mine
If you notice transactions on your account that you haven't made please immediately let our team know by reporting the incident via frg.gr/report.
I'm worried about my bank details being shared
Rest assured your payment card details are secure with Seatfrog and cannot be accessed. When you add a card to Seatfrog we don't continue to hold your payment card details. Instead, they are replaced with a unique identifier, or token, to further enhance their security. This tokenised representation ensures that your actual bank card details are not accessible or visible. So, you can have peace of mind knowing that your bank card information is well protected within the app.
I can't log into my account
Firstly please check that you're logging in with the correct user details. You might be able to confirm the email address by looking at any previous email messages we've sent to you.
It's important to note that if you signed up with an Apple ID and you're using a private relay email address, you'll need to log in with this email address rather than the one it represents.
If you're using the correct details and cannot access your account or think your email address has been removed/changed please contact our team via frg.gr/report. Remember to include your User ID and the email address you registered to your account.