What is ‘Upgrade Now’?
‘Upgrade Now’ is a pre-determined price that immediately secures an upgrade. This is a great option if you wish to upgrade without the risk of missing out in an auction. If the ‘Upgrade Now’ option is available, you will see this on your auction details screen.
Is ‘Upgrade Now’ on top of my ticket price?
The ‘Upgrade Now’ price is the upgrade sale amount, so this is additional to your original ticket purchase price.
Is ‘Upgrade Now’ always available?
No, ‘Upgrade Now’ isn’t always available. If available, it will be displayed on the Seatfrog auction details screen and become available up to 3 days prior to your departure.
I have placed a winning bid but would just like to purchase an ‘Upgrade Now’. How can I do this?
Tap the ‘Upgrade Now’ button where the confirmed ‘Upgrade Now’ price is displayed. This will override your current bid and you will automatically receive the upgrade. You will be removed from the auction once your payment is finalised.
Is Seatfrog’s ‘Upgrade Now’ feature cheaper than buying an upgrade on the train?
Pricing is influenced by a number of factors, including train capacity and seat availability. Instead of paying for a full price ticket onboard, buying a Seatfrog 'Upgrade Now' ticket will usually be cheaper.