I won one upgrade, but I need another.

If you've been lucky enough to win one of our instant upgrades but didn't bid for the number of passengers you wanted, don't worry. You may still be able to win upgrades for the rest of your group. 

Once your account has been upgraded you won't be able to add the trip and bid again. Instead, either yourself or your travel partners will need to create a separate Seatfrog account, find the auction with the Train Search tool and bid.

To increase your chances of winning another early upgrade, place a bid for the highest amount you'd feel comfortable paying. We'll bid up to that amount against other bidders, or if your bid hits or passes any of our instant upgrade price points we'll upgrade you straight away. 

If you'd prefer not to bid and want the peace of mind that you've secured the other upgrades, you can use the Upgrade Now feature and make a direct purchase. 

Remember, when placing a bid to ensure that you're bidding on the correct number of upgrades. We will always ask you to confirm this before placing a bid.