Applies to: First Class upgrade auctions purchased through the Seatfrog app
Does not apply to: Superfare, Secret Fare, Rail Tickets or TrainSwap
Can I remove an auction from my account?
Whether you can remove an auction depends on whether you have placed a bid and whether the auction is live.
If you have not placed a bid
If you have added an auction to your account but have not placed a bid, you can remove it at any time.
If you have placed a bid and the auction has not started
If the auction has not yet gone live, you can:
Remove the auction from your account (which will also delete your bid).
If the auction is live
Once the auction has started, you cannot remove the auction or retract your bid.
If you are currently winning, the auction is live and your bid cannot be cancelled or removed.
How to remove an auction
If removal is available, follow these steps:
Open the app and tap the Auction icon.
Find the auction you want to remove.
Tap the three dots ("...") in the top right corner of the auction card.
Select Delete.
Confirm to remove the auction from your account.