Bookings
During this phase, we can only support Standard Advance and First Class Advance tickets that are purchased through the LNER website, app or via a supported third party.
Type of ticket
Currently, only Advance ticket types can be swapped.
Same-day travel
You can only swap trains for the same day of travel as your original ticket.
Same Class
Train swaps are like for like. Your new seat will be in the same class as your existing booking.
Routes
Train Swap is only currently available for LNER passengers travelling between London King's Cross and Leeds, York, and Newcastle.
You can only swap to the same origin and destinations named on your original booking.