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  2. Train Swap
  3. About Train Swap

Is my trip eligible?

Articles in this section

  • What is Train Swap?
  • How does it work?
  • Is my trip eligible?
  • When can I swap?
  • If I swap my First Class ticket, will I still get access to the lounge?
  • I’m travelling in a group
  • I require special assistance
  • How do I know if a service has Seatfrog swaps available?
  • Who is eligible for a swap?
  • What if I pre-ordered food on my original service?
See more

 

Bookings

During this phase, we can only support Standard Advance and First Class Advance tickets that are purchased through the LNER website, app or via a supported third party such as Trainline or other ticket sales agent.

Type of ticket

Currently, only Advance ticket types can be swapped. 

Same-day travel

You can only swap trains for the same day of travel as your original ticket.

Same Class

Train swaps are like for like. Your new seat will be in the same class as your existing booking. 

Routes

Train Swap is only currently available for LNER passengers travelling between London King's Cross and Leeds, York, and Newcastle.

You can only swap to the same origin and destinations named on your original booking. 

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