How do I check if I have a seat reservation?

To see whether your rail ticket includes a seat reservation, open your booking in the Seatfrog app or consult your booking confirmation email.

In your trip details, look for a coach and seat number (for example: Coach B, Seat 41).

If a coach and seat number are displayed, you have a confirmed seat reservation.

If no coach or seat number is shown, your ticket does not include a reserved seat.

When might I not have a seat reservation?

Seat reservations are not included with some ticket types, including:

• Off-Peak tickets

• Anytime tickets

• Open Return tickets

• Flexible tickets

Reservation availability also depends on the train operator and service.

Can Seatfrog add or change a seat reservation?

No. Seatfrog cannot add, change, or update seat reservations on your booking.

If you do not have a seat reservation and would like one, you must contact the train operator directly.

Seat reservations are subject to availability. If no seats are available for your service, a reservation cannot be issued.

Important

• If you do not have a seat reservation, you may sit in any unreserved seat.

• Seat reservations cannot be guaranteed on all services.