Retracting a Bid on Seatfrog
If you've placed a bid by mistake or your plans have changed before an auction goes live, you can easily retract your bid within the Seatfrog app. However, it's important to note that once bidding is live and the auction has opened, you won't be able to retract your bid, and you'll be charged up to your maximum bid amount if you win the auction.
To retract a bid, follow these simple steps:
1. Access Your Auctions
Open the Seatfrog app on your device and tap on the Auction icon to view your upcoming trips.
2. Locate the Auction
Find the auction where you wish to remove your bid and tap on it to open the auction details.
3. Access the Bid
On the auction screen, depending your your app version, either:
-scroll down until you see the 'Retract bid' menu button. Tap on the ">" symbol to proceed.
or
-scroll across to the 'Help' heading and you'll find the option to 'Retract bid'. Tap on the ">" symbol to proceed.
4. Confirm Bid Retraction
A confirmation message will appear, asking if you're sure you want to retract your bid. To confirm, press the green button or 'x' to cancel the request. Once confirmed, it will be as if you never placed a bid on that auction.
By following these steps, you can easily remove your bid before the auction goes live, giving you the flexibility to change your plans or correct any bidding errors.