Seatfrog can automatically process Standard Advance tickets for travel when made through a selection of third party booking channels, when you forward your original booking confirmation email to email@example.com.
Remember, you must forward it from the same email account that you signed up to Seatfrog with, so we can match!
*commercial bookings only. For Business bookings follow the process below.
This feature works with booking confirmation emails and will not work with e-ticket emails or with trips that do not have a Standard Advance ticket type.
If you don't have a booking confirmation email or if you've booked through another channel not listed above, we may still be able to help you participate in bidding for an upgrade. Please contact our support team by emailing firstname.lastname@example.org, with the following details and we'll take it from there:
- Departure station
- Destination station
- Departure date & time
- Ticket type, e.g. Advance, Anytime, Off-Peak etc
We have some great new partners on the horizon but we'd love to know which train companies you're most excited to upgrade with. Make a recommendation!
Please note, the third party booking channels listed above do not imply any endorsement or sponsorship of Seatfrog by the named businesses, or any other association between Seatfrog and such named businesses.