To reserve a wheelchair space or to book travel assistance, please contact the train operator that you're travelling with directly.
You can check which company this is from your booking confirmation email or by viewing 'Journey Info' in the app.
Avanti Strikes: If this affects your journey please see here for more info
Upgrade: Train cancelled and couldn't use your upgrade? Apply here for a refund.
To reserve a wheelchair space or to book travel assistance, please contact the train operator that you're travelling with directly.
You can check which company this is from your booking confirmation email or by viewing 'Journey Info' in the app.