Applies to: First Class upgrade auctions purchased through the Seatfrog app
Does not apply to: Superfare, Secret Fare, Rail Tickets or TrainSwap
Routes
As Seatfrog is a last-minute upgrade service, availability of upgrades on your service are confirmed closer to your date of departure.
Seatfrog upgrades with LNER are currently available on selected services, Monday to Sunday.
Services are selected based on two factors:
1. Availability i.e. if there are empty First Class seats available throughout the duration of the entire service.
2. Operational factors. We are currently operating on a selected number of services with more being added every week! The selected services may change from week to week, which is why your trip today may not be eligible, however, the same service may be eligible next week.
Which ticket types are eligible for a Seatfrog upgrade with LNER?
Seatfrog upgrades are available on selected LNER routes and services for the following ticket types:
Standard Advance
70min Flex
Standard Off-Peak
Standard Super Off-Peak
Standard Anytime
Season Tickets
Note: LNER Family Single tickets are not permitted for upgrade.
While some of these ticket types offer flexibility to travel on a different service, Seatfrog upgrades are only valid for the specific train shown on your upgrade confirmation.
What's included in my First Class Upgrade?
Get on, switch off and stretch out in your large, reclining seat. Relax and recharge in LNER's most luxurious trains yet with:
Wider seats that recline for added comfort
Generous leg-room and larger tables for you to work
LNER's fastest-ever Wi-Fi to keep you connected
Power sockets and USB charging points at every seat
And of course, *complimentary food and drink served to you!
First Class lounges*
Where available, you can enjoy luxurious First Class lounges with your First Class LNER upgrade in Edinburgh Waverley, Berwick-upon-Tweed, Darlington, Newcastle, Leeds, Wakefield Westgate, York, Doncaster and London King’s Cross**.
For more info on LNER's First Class lounges, including opening times please head over to the LNER website, here.
*Complimentary services are offered free of charge, are not included in the upgrade price, and may be removed without notice.
**The lounge in London King's Cross will be closed from Monday 26th January 2026 until end of March 2026.