What does Seatfrog do with my private information?
The information we collect as you interact with the Seatfrog app is stored securely. We use this information to provide you with upgrade services and to improve the Seatfrog platform.
How does Seatfrog store my personal information?
When you use the Seatfrog app we encrypt all communications to our platform using SSL. Personal information stored in our databases is also encrypted.
We store your data for as long as it is needed to provide products and services to you and others. All information is securely stored until your account is deleted.
Who can see my data?
Your personal information is never made public. We may access your information from time to time, e.g. if you log a support request, however this is only on an as-needed basis.
How safe are my payment details?
Seatfrog uses a PCI compliant payment method for payment details, which encrypted when stored. Your details are ‘tokenised’ and no sensitive payment information is stored by Seatfrog.
Does Seatfrog share my data with other third parties?
How do I see the personal information you hold on me?
If you wish to see the personal information we hold on you, please email firstname.lastname@example.org and provide us with the following information so we can verify your identity:
- First name
- Last name
- Email address used to sign up to Seatfrog
We will reply to you within one month of receipt of your request. You can find more information about your individual rights on the ICO website.