If you need to get in touch with us please write to our customer support team by emailing help@seatfrog.com. We'll get back to you as soon as possible.
So that we can access your Seatfrog account, you'll need to email us from your registered email address. You can check this by tapping on the profile icon and then 'account details'.
If your query is regarding a bid or an auction please include the following in your message:
- Date of departure
- Time of departure
- Departure station
- Destination station.
For train tickets or Train Swap queries, please provide your booking confirmation or swap details.